Onextel’s Customer engagement is an AI-enabled customer driven marketing automation solution from Onextel. Conveniently access user data on a single, comprehensive platform for better decision-making and campaign building Phone calls, mobile apps, websites, surveys, offline pamphlets, surveys, kiosks, channel events. Additionally, get more reach, more leads, higher engagement, more revenue, and better retention.
Analyse and deliver
A dashboard allows tracking campaign progress with quantified customer data, enabling effective lead generation.
Catch the customer eye, always
Our unique algorithm assures that what you send reaches customers where it matters most, instead of being discarded as spam.
Add a personal touch and make your promotional campaigns dynamic with image and video-supported emails.
Deliver important messages through sms instead of email or calls and save time and forget network problems. Share exam schedules, meeting invites, study materials, etc conveniently with students. Other perks include personalized and automatic notifications, exam reminders, timetables and schedules, simplified 2-way communication, space for feedback etc.
Media & Entertainment
Get closer to your audiences and interact better. Send engaging polls, open invitations to launches, etc. Boost OTT subscriptions using SMS tools and manage them better. Smoothly look after different ticketings, registrations etc.
Travel & Tourism
Inform customers about discounts and schemes through daily notifications. Encourage remote tour guiding through automated SMS or voice tools. Allow users to send SMS feedback on your services, provide automated IVR assistance for travel bookings,etc.
Keep the customers updated at lower operating costs, alert promotional offers, verify cash on delivery requests, send order updates, conduct OTP authentications, password resets, divert website traffic. Moreover, set-up virtual call centers, note marketing insights, and run elaborate, engaging campaigns.
Courier, Logistics & Transport
Simplify the process of dealing with transactions with customers through SMS services. Additionally, automate customer presence verification systems, track inventory of deliveries in real-time, safeguard end-to-end customer privacy through number masking features, provide on-demand delivery updates, gather real-time feedback on delivery partners, etc.