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Voice calls 
Enterprise Clients are listed. 
Customer Support System 
Customer messages delivered annually 
Infrastructure uptime 
For instant message deliveries
History
Our Story
Nine years ago, we set out with the goal of becoming extraordinary service providers that drive brand growth. Today, we’re a highly innovative telecommunication service that curates the most efficient messaging, voice, and e-mail solutions that make a difference.
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Range of Services
Services Offered
We use a multidisciplinary approach to curate products and marketing solutions that boost business reach and build everlasting relations. Our range of products aid brands to build an impactful presence of their own and multiply their audience reach.
OneX SMS
OneXtel’s messaging system increases customer reach. Our SMS solutions are secure, convenient, result-driven, cost-efficient, and backed by analytics.
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OneX Voice
OneXtel’s advanced voice solutions will earn you loyal customers that last. Our services enable seamless transactions and campaigns across media.
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OneX Email
OneXtel’s highly customizable email solutions (Transactional and Promotional) cater to the campaigning needs of modern businesses enabling an uninterrupted flow of communication between them and their customers.
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OneX Whatsapp API
OneXtel believes that convenience is paramount. WhatsApp connects you with customers through automated conversation management, multimedia-based communication, multiple languages, and much more.
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Customer Engagement
Boost reach and interactions through effective engagement solutions. Communicate with potential or old customers, new organizations, etc., and achieve your targets and numbers through simplified customer engagement.
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Omni Channel Communication
Elevate your brand identity with effective email solutions
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Benefits
Perks
OneXtel is a leading telecommunications service provider that offers seamless, end-to-end solutions to clients across the globe. A variety of services from SMS, Voice, Email, and Third-party application integration to our suite of products makes us the only multimodal business communication platform in India.
Connected
Our solutions facilitate large-scale network connectivity. We have connectivity with all the major telecom operators across the country.
Feature-rich
Extensive features to bring out the best in your brand.
Dependable
We are the go-to service provider for 300+ brands across India. Our services have inbuilt end-to-end encryption that prevents data leaks.
Integration
Add our services to your website and applications for a consolidated business experience.
Scale
All our products and services are flexible and leave enough room for changes. The system auto-sales to meet the changing demand of the customers.
Speed
We offer SMS solutions that are effective and quick as a flash.
Support
We have an incredible team that offers solutions and guides you 24*7.
Use Cases
Industries
We enable smooth and clear communication across various business verticals.
Banking & Finance
Benefit from our automated EMI reminders, high-security number masking services, real-time updates etc. We ensure effective customer service through the cloud, promote your new plans and services, provide you with real-time market updates, and communicate your brand communication effectively.
Retail
Make communication management simple by designating a single number for all the customer-facing activities. Additionally, enable options to divert calls seamlessly across agents. Increase your footfall through regular offers, manage loyalty programs with ease, create unified brand templates, and help franchisees grow their business through your brand.
E-commerce
Keep the customers updated at lower operating costs, alert promotional offers, verify cash on delivery requests, send order updates, conduct OTP authentications, password resets, divert website traffic. Moreover, set-up virtual call centers, note marketing insights, and run elaborate, engaging campaigns.
Media & Entertainment
Get closer to your audiences and interact better. Send engaging polls, open invitations to launches, etc. Boost OTT subscriptions using SMS tools and manage them better. Smoothly look after different ticketings, registrations etc.
Stock Broking Companies
Inform your customers about the status of the market, stock trading inputs, changing market conditions, real-time stock market updates, trade status reminders, etc. Other perks include receiving precise investment information, transaction confirmation, due date reminders, stock selling guidance, transaction position notifications, centralized stock related communication etc.
Insurance
Ensure speedy deliveries of messages, provide policy information and reminders, market and promote plans better, ensure great service using cloud, keep privacy intact through number masking, etc.
Education
Deliver important messages through sms instead of email or calls and save time and forget network problems. Share exam schedules, meeting invites, study materials, etc conveniently with students. Other perks include personalized and automatic notifications, exam reminders, timetables and schedules, simplified 2-way communication, space for feedback etc.
Travel & Tourism
Inform customers about discounts and schemes through daily notifications. Encourage remote tour guiding through automated SMS or voice tools. Allow users to send SMS feedback on your services, provide automated IVR assistance for travel bookings,etc.
Courier, Logistics & Transport
Simplify the process of dealing with transactions with customers through SMS services. Additionally, automate customer presence verification systems, track inventory of deliveries in real-time, safeguard end-to-end customer privacy through number masking features, provide on-demand delivery updates, gather real-time feedback on delivery partners, etc.
Government & Public Utilities
Inform citizens about emergencies, revised laws and regulations faster. Enhance public awareness about government programs, policies, and schemes. Automate timely tax payment reminders, eliminate citizen hassles by sending documents, etc over SMS.
Advertising & Event Management Agencies
Track campaigns, execute powerful sms campaigns, insert web page links, etc. Understand performance metrics, conduct research through mobile surveys and communicate internally.
Placement & Consultancy
Reach your target audience instantly, attract new talent, send job and interview alerts. Send notifications to job applicants, schedule interviews, share information about seminars, etc. Make the best of 2-way messaging solutions, fill vacancies by sending bulk calls for quality applications, hold phone interviews and record conversations for reviews.
Food & Beverages
Add your patrons to a growing opt-in list, send menu cards in advance, send hotel reservation notifications, conduct surveys to know customer preferences better, send greetings and offers on special occasions, transfer calls to the right outlet using IVR.
FMCG
Benefit from one way or interactive sms services. Track supply chain orders with ease, drive engagement with missed call opt-in lists, send reminders, popularize products, demonstrate schemes, customize CRM using voice and SMS solutions, automate IVR surveys in multiple languages, curate specialized campaigns for different audiences.
NGOs & Social Enterprises
Send e-pamphlets,promotional campaigns, gratitude notes, etc through SMS.Get more support, raise awareness on issues, increase your outreach, share campaign updates using simple URLs, run missed call campaigns to gather support on matters.
Healthcare
Conveniently share lab reports through links, circulate personalized updates about check-ups, spread and increase awareness. You can also easily provide emergency services through solutions like the missed call. Let patients benefit from automated appointment bookings without going through a long process for the same.
Hospitality
Enjoy perks like easy reservations for customers, sending booking reminders, smooth customer support etc. Record calls to train agents better in real-time, mask contact details for improved privacy of guests, manage guest relations seamlessly.
Beauty Services
Organize your internal notification system and experience better performance. Receive appointment updates, utilize interactive voice solutions for result driven promotions, simplify slot-booking through SMS or IVR solutions, send personalized messages and plans to clients to assure your availability for them 24x7.
Auto Industry and dealership
Send out flyers, pricings, promotional pdfs, images etc to your clients. Post-sale, you can send service reminder texts, insurance renewal dates etc. Invite customers to your shows and events, send website links through texts to generate web traffic, and enable appointment booking via text.
Web CRM & ERP technology
Superior lead-management and CRM interface, monetize interactions effectively using number masking systems. Curate SMS campaigns to drive app installations, database growth using effective long and shortcodes, text messages with product brochures and images using URLs, instant customer feedback, and automate information.
Consumer durables
Rely on cost effective, reliable sources of communication. Promote goods and services in the market. Keep track of supply chain orders with ease, send updates of new offers, alerts on new searches, utilize missed call opt-in lists to maximize engagements, offer customized CRM using several voice and sms solutions, automate IVR surveys in multiple languages, curate specialized campaigns for different audiences.
Real Estate
Throw light on the products and services you’re offering. Empower your staff through superior cloud telephony tools,send out personalized loan offers to potential customers, track expenditure etc. Reach out to a wider audience with a wide range of promotions and offers that delight the customers.
Client diaries
Testimonials
The events which were born of the desire to break new ground and innovate in the media world.
Bazar India has been associated with oneXtel since Dec 2019, and we found the service best in its class. The best part is their prompt response even in odd hours and the user-friendly ‘Ultimo’ panel which doesn’t require much technical knowledge.
Bazar India
If I had to define my experience with oneXtel, it’ll be ‘excellent’. I have the privilege of interacting with their competent team that understands my requirements in the shortest time and then comes up with innovative ideas to fulfil our exact requirements.
Resonance Eduventures
oneXtel provides us with an integrated system for securely streamlining our SMS conversations, and responding to events efficiently. We’ve incorporated oneXtel into our Business Continuity Plan as it allows us to send information safely and securely.
DOCSAPP
I have had a great experience with oneXtel. Support has been fabulous, They promptly reply to all emails and the service always runs smoothly and efficiently. They are polite and really helpful. I would highly recommend this service to anyone who needs a reliable SMS service partner!
Realme
oneXtel offers great value for money and the service is incredibly robust (100% availability thus far) and ultra-resilient. The members of staff that I interact with on a regular basis in order to replenish credits are always polite, courteous, and willing to go that extra mile for you.
Novopay
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