ONEX VOICE

IVR Telephony

Serve customers round the clock with our Interactive Voice Response (IVR) solutions. Connect customers and agents with minimal effort, through automated call routing and pre-recorded voice messages. Address customer grievances and collect feedback with both inbound and outbound IVRs.

Let the customer decide

Personalise responses in real-time, tailored to customer preferences. Customised IVRs include call routing, post-call reports and API features.

Industry uses